eLibrary Guides & Support

It is important to us that you have a positive experience when using our eLibrary service. We have provided you with the following resources to help you get started and to help resolve most problems that you might run into.

If the guides and help options are unable to help you resolve your problem you have the option of submitting an online support request.  Your request will be sent to our eLibrary expert who will help to try andresolve your eLibrary or device problem.


Don't see a guide for your device? We are in the process of creating additional guides for Apple and other compatible devices. You can also use our Other Help options to help you get started and solve common problems.

Other Help Options

If you are still having trouble after utilizing the above help resources, please visit our for additional help.

Contact us.

  • Head Office.
    48 St. Georges Ave.
    Stephenville, NL A2N 1K9

    Phone: (709) 643 0900
    Fax: (709) 643 0925
  • 96 Locations