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Newfoundland & Labrador Public Libraries - eLibrary Guides & Support
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eLibrary Guides & Support

It is important to us that you have a positive experience when using our eLibrary service. We have provided you with the following resources to help you get started and to help resolve most problems that you might run into.

If the guides and help options are unable to help you resolve your problem you have the option of submitting an online support request.  Your request will be sent to our eLibrary expert who will help to try andresolve your eLibrary or device problem.

Important Notice:

The Amazon Kindle is a good eReader, however it is not compatible with the OverDrive system which runs our eLibrary system.  If you own a Kindle you will not be able to use it to download and read eBooks from our eLibrary. If you are considering purchasing an eReader please consult our list of supported devices 

Don't see a guide for your device? We are in the process of creating additional guides for Apple and other compatible devices. You can also use our Other Help options to help you get started and solve common problems.

Other Help Options

If you are still having trouble after utilizing the above help resources, please visit our for additional help.

Contact us.