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Your Profile

Reviewing your user profile

 

You can add to or change your user profile at any time. Your user profile is a collection of information that is specific to you and useful to your library, including your name, home address, phone number, and e-mail address (optional). If you need to update the information, you can send a request to your library asking them to make a change. You can also add your e-mail address to your profile. Reviewing your personal information

 

If you need to change the personal information that displays in your account profile, you can submit a request to your library. Your profile may display your name, address, phone number, and other personal information depending on your library. (The personal information that is stored as part of your user profile is determined by your library's system administrator.)

 

To change your personal information:

 

  1. Log in to your user account.

  2. Click the Profile link.

  3. Scroll down to the Personal Information section.

  4. If the information is incorrect, click Request Change.

HIP sends a message to the library staff indicating that you want to change your personal information. According to the policies and procedures of your individual library, library staff will contact you by phone, mail, or in person to change your personal information.

 

  1. When you are finished, log out of your user account.

Adding your e-mail address

 

E-mail addresses are not automatically included in your profile. If you want to, you can include your e-mail address as part of the personal information in your user profile.

 

To add your e-mail address

 

  1. Log in to your user account.

  2. Click the Profile link.

  3. Scroll to the Email Information section.

  4. Enter your e-mail address in the Address field using this format:

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

  1. Click Update.
  2. HIP displays your e-mail address in the Address field.

  3. When you are finished, log out of your user account.

Logging out of My Account

 

Each time you finish using your account, you should log out for security reasons. If you do not log out of your account, other users may be able to view or change the information in your account.

 

To log out of My Account

 

  1. Click the Log out icon on the Toolbar.

HIP logs you out of your user account. To regain access to your user account, you must log in again.

 

Contact us.

  • Head Office.
    48 St. Georges Ave.
    Stephenville, NL A2N 1K9

    Phone: (709) 643 0900
    Fax: (709) 643 0925
  • 96 Locations