Requesting a Hold

After doing a search, you may want to see if a particular item is available for checkout. You can do this by requesting the item. If the item is available, HIP directs you to check the shelves. If the item is not available, you can make a hold request. The library will then hold the item for you when it becomes available. You can request the first available item or a specific item (or copy of the title).

Attention Books by Mail Patrons – you cannot place holds through our online catalogue this time. Please email wbm@ill.nlpl.ca for your book requests.

How to Request a Hold on a Library Item

1. Search for a library item.

2. Do one of these options:

   • If you want to request the first available item, click Request Item next to the item that you want.

   • If you want to request a specific item, display the detailed information about the title (or the full bibliographic information) and click Request Copy next to the copy that you want.

     If the item is available, HIP displays a message saying that the item is available on the shelf for checkout.

3. Log in to your user account.

   HIP displays the Request Confirmation page. You can see the number of your hold position (or the order in which requests for this item will be filled).

4. If available, choose a notification method from the drop-down list.

5. If available, choose a pickup location from the drop-down list.

6. Enter any additional information in the Comment field.

7. Click Request.

   HIP displays a message saying that your request has been placed successfully.